Your digital data is a valuable and important part of your business. Keep it safe, and it’s a boost to your internal efficiency and public reputation; however, suffer a breach and there is no end to the damage that can be done to your company’s good name.

That is why risk management is such an essential part of modern business best practices. Integrity IT assists businesses by providing professional security assessments that reveal potential weak spots in security and help pave the way for proactive solutions.

Most businesses don’t set aside the time to perform their own internal security assessment. And more importantly, it’s not fair to expect employees who don’t spend much time dealing with IT security to step forward and compete against those attempting to hack systems on a full-time basis.

Integrity IT has the experience and knowledge to provide a true gauge of your company’s preparedness. It takes a fully updated combination of antivirus, patches, and firewall, along with an information security policy and a continuous vulnerability management process to maintain proper control over your data. Our security assessment will address all of this for you.

Don’t take unnecessary chances by not being prepared. And don’t beat your head against a wall trying to figure it all out by yourself. Call in the professionals at Integrity IT–we’re ready to serve you and your business.

We wanted to be sure you know that the U.S. Department of Homeland Security has sent out an urgent alert telling Windows customers to uninstall Apple’s QuickTime program.

Apple decided this week not to issue any more security updates for QuickTime on Windows, despite two existing vulnerabilities.

Apple has created a page on its website that details how to uninstall QuickTime for Windows. https://support.apple.com/en-us/HT205771 .

In order to keep our customers secure, Integrity IT will automatically be removing QuickTime on Windows computers running our IT Radar management software. This alert does not apply to Apple computers.

If you do not want us to do this, please reply to this email, or call our Service Desk at 859.253.4284.

Over the past several years, QuickTime has largely been replaced by online media platforms, including YouTube, Facebook and Netflix. Only about 10% of our total managed Window endpoints are running QuickTime.

http://unified-team.com/

Unified Technologies is a communications technology company with locations in Louisville and Lexington, KY. They are an employee-owned company dedicated to providing the best solutions at the highest level of service and support in the areas of Communications, Security and Structured Wiring, and Carrier Services.

1. What were some of the obstacles that you were facing in your office prior to hiring Integrity IT?
   Unified Technologies provides voice solutions to businesses in the regions
   surrounding Louisville, Lexington and Cincinnati. We pride ourselves on designing and delivering the best voice solution for our customers’ business needs. We are dedicated to providing the best possible experience for our customers.
   

2. What hesitations, if any, did you have about working with us?
   
   Because of our commitment to our customers we found that we took care of our business needs last, especially when it came to our network. We had various platforms, switches, network devices, and connections that needed to be consist and completely integrated.

    

3. What do you like best about working with us?

   We had some reserve about our return on investment and how quickly we would see that return both in hard and soft dollars.  We saw quickly the success with both our productivity and the ability to take care of our customers faster.

4.  Tell me about a time in which you used us directly?  Explain the experience and/or outcomes. 
   The strong relationship we have established. 
5. Would you recommend our services to others?

   Integrity IT has consistently shown top quality care on a daily basis.

6.  What’s the most important thing that people should know about working with Integrity IT?
   Integrity IT allows me to sleep at night knowing that we are being monitored and will quickly fix our networking issues when they arise.

The data you store tells the story of your business or organization. Protecting that data is an essential responsibility of any business owner or entity leader.

Backup storage must be handled professionally to ensure its long-term safety. Integrity IT understands the ever-changing methods and hardware demands placed on data storage systems.

Preservation of your digital assets is handled by our IntegriVault, which encrypts your data prior to storage in our vault. This crucial service of backup protects against loss of data due to your own hardware failure, acts of nature (like fires, tornadoes, etc.) or accidents, and malicious attacks.

Make sure that data backup receives the priority treatment it deserves. Your data history is invaluable, unique to your organization, and typically cannot be replaced if lost or stolen.

That is why we always recommend protecting data history and preserving it for future reference, which may come up due to legal reasons, business reasons, or simple matters of curiosity. No matter the size or data type, Integrity IT has an easy, proven method of protecting you. Contact our offices and find out more about our dependable backup storage plans.

Not all businesses can start out with the technology they need. For some, it’s a ramping up process that takes years to implement, but this time can negatively influence your business’s growth.

Integrity IT provides dependable IT solutions across the board for all your business needs. That means that when you partner with Integrity, you don’t have to worry about the startup costs of expensive servers or the technical expertise required for constant monitoring and consistent updates.

With fewer glitches, less downtime, and keen management, the path is clear for a real increase in business productivity and better overall employee morale. Our managed services allow you to get back to performing the job you love instead of always troubleshooting the latest technical problems.

Manages services encompasses so many technical tasks. Basically, any technology piece incorporated into your business flow is a candidate for being part of a managed services package from Integrity IT. That involves hardware, software, and around-the-clock network support.

With a technology partner like Integrity IT, you can rest assured that your IT solutions are updated and working efficiently. Get the managed services support you need today. We’re ready to get started with you now.

Security compliance remains one of the top concerns facing every business that deals in digital data (which is increasingly becoming simply every business). With so much riding on digital safekeeping and the constant threat of breeches looming, it’s no wonder that people place so much importance on security compliance.

Regulatory standards are complicated and often change from industry to industry. At Integrity IT, we make it a priority to not only meet but (where possible) exceed the regulatory standards put in place by various agencies.

That way, our customers know that they’re always covered, always protected. Our services encompass security compliance services related to PCI-DSS, Sarbanes Oxley, HIPAA, or GLBA, and more.

Fortunately, Integrity IT is able to make this process straightforward and simple for its customers, reducing the stress that typically accompanies compliance. And since security compliance is not optional, it’s a relief that it doesn’t have to be stressful or overly difficult.

Keep technical complications from interrupting your true business at hand. Use Integrity IT for all of your security compliance needs and move on to the more relevant tasks of your day. We’ll take care of the rest.

E-mail is a terrific form of communication for keeping in touch with family, friends, and business partners. However, using them unwisely may make you and your computer susceptible to spam, phishing scams, viruses, and other online threats. Here are some tips to avoid these problems.

1. Install a comprehensive security suite that provides layered defense via anti-virus, anti-phishing, safe browsing and host based intrusion capabilities. Be sure to enable the suite’s automatic update service to keep signatures up to date.
2. Share your e-mail address with only trusted sources. Only your family, friends, and trusted business contacts should have your personal e-mail address. Do not post your e-mail address on Web sites, forums, or in chat rooms. If you post your e-mail address, you are vulnerable to receiving spam or having your e-mail passed on to others. If you would like to subscribe to a newsletter or Web site and receive confirmation e-mail for online transactions, consider using a generic e-mail address that is not linked to any of your personal information.
3. Do Not Open Unsolicited Attachments. You can obtain a virus, worm, or Trojan simply by opening e-mail and attachments. If you choose to download files, make sure your security software is enabled and pay close attention to any warnings provided. If the email is unsolicited, never open any attachments. Even if the file looks innocent, you could be in for a world of hurt. Filenames can be spoofed. JPEGs could be EXEs in disguise and those EXEs will run as soon as they’re downloaded. And then you’ll have a virus on your hands.
4. Be smart when using IM programs. If you use an IM program to communicate with friends and family, be careful when sending any personal information. Protect yourself by using a nickname for your IM screen name. Never accept strangers into your IM groups. Be smart about how you use your personal IM at work because your employer may monitor and view your personal messages.
5. Watch out for phishing scams. Phishing scams use fraudulent e-mails and fake Web sites, masquerading as legitimate businesses, to lure unsuspecting users into revealing private account or login information. To be safe, if you receive an e-mail from a business that includes a link to a Web site, make certain that the Web site you visit is legitimate. Instead of clicking through to the Web site from within the e-mail, open a separate Web browser and visit the business’ Web site directly to perform the necessary actions. You can also verify that an email is in fact from a legitimate business by calling the business or agency directly.
6. Use e-mail wisely. E-mail is a great way to keep in touch with friends and family, and as a tool to conduct business. Even if you have good security software on your PC, your friends and family might not have the same protection. Be careful about what information you submit via e-mail. Never send your credit-card information, Social Security number, or other private information via e-mail.
7. Do not reply to spam e-mail. If you don’t recognize the sender, don’t respond. Even replying to spam mail to unsubscribe could set you up for more spam.
8. Avoid Public Wi-Fi. Unfortunately, public Wi-Fi can be extremely insecure. There are programs out there called “network sniffers”. The sniffer monitors all the data flowing through a particular network – and that data can be analyzed for important information. Like your username and password.
9. Create smart and strong passwords. Make it difficult for hackers to crack your password. You can create a smart password by incorporating capital letters, numbers, special characters and using more than six characters.
10. Never enter your personal information into a pop-up screen. Sometimes a phisher will direct you to a real organization’s Web site, but then an unauthorized pop-up screen created by the scammer will appear, with blanks in which to provide your personal information. If you fill it in, your information will go to the phisher. Install pop-up blocking software to help prevent this type of phishing attack.

Application updates don’t happen on their own. Typically, someone has to identify the need and then perform the actual update in order for it to occur.

So what happens at work where people are less concerned about the technical health of their work stations and possibly more reliant on the staff’s more technically-inclined employees? Application updates often fall through the cracks, and even if they are performed, they’re not always performed in an organized, timely manner.

Unless you’re running a tech company of your own, it can be difficult to track what updates are available and exactly what applications require monitoring. And even if you’re aware, you may lack the time and tools to do it.

That’s why businesses rely on Integrity IT. We handle all of that for you, so you never have to worry again about your application updates. Plus, we have years of experience in handling these updates, so we know the right times to perform them to prevent work interruptions and keep your business running efficiently.

Having an IT partner like Integrity IT can save you so many headaches, not to mention the money that you’ll be spending smarter. Our customers stay ahead of trouble and avoid those messy, expensive disasters that can damage a poorly managed IT department.

Do your company a favor and plan to avoid trouble ahead of time–trust Integrity IT with managing all your application updates and the rest of your IT needs.

Our Systems Administrator, Chris Abney, recently obtained his Certified Ethical Hacker (CEH) certification. We did an interview with him to ask him some questions about him and this new certification.

1. Tell us a little about this CEH certification.
   The Certified Ethical Hacker certification is focused on improving a company’s network security by learning the methods and tools attackers use to better understand how to defend against them.

2. How long have you been with Integrity IT?
   Almost 5 years. 4 Years 8 Months to be exact.

3. What is your favorite thing about working here?
   The company culture and how management is always willing to listen to new ideas and feedback.

4. What has been your proudest moment working here?
   My proudest moments working here are when I’m faced with a seemingly impossible problem and after a lot of hard work I’m able to solve it with a creative solution I wouldn’t have thought of before.

5. If you were to write a book about yourself, what would you name it?
   “The Darkest Days Imaginable: A story about the year I survived used an Android phone”

6. Three words to describe yourself.
   Nerdy. Hipster. Fanboy.

7. What’s your favorite line from a movie or a TV show?
   “Sucking at something is the first step to being sorta good at something” – Jake form Adventure Time

8. People would be surprised if they knew:
   That I’ve never seen Indiana Jones, The Godfather, of basically any other good movie. I know I know. I’m just not a movie person ok?!

In business, part of the equation is guarding against the worst-case scenarios, making judgments about what could happen and taking steps to prevent any negative outcomes. Otherwise, you risk being taken by surprise, and nothing interrupts business continuity like a sudden crisis.

Integrity IT assists businesses with creating and implementing customized incident response plans. With our professional expertise and experience with varied industries, we have the ability to help you navigate the choppiest seas during your voyage to success and profitability.

Surviving a digital disaster is a function of planning ahead of time. No one knows when calamity may strike, whether it’s by nature (fires, tornadoes, etc.) or criminal attack (hackers, viruses, etc.). Either way, though, it’s vital to understand how to respond.

Our plan accounts for the security of your data, plus the constant maintenance of it, allowing for complete restoration in times of crisis. This minimizes the interruption in your business continuity and helps guard against time lost and damage to your company’s reputation which often accompanies data problems and network outages.

Guard your brand and keep your digital data and network safe. Our caring associates know how to help you make a plan that’s perfect for your industry. Just make the call, and we’ll lead the way from there.

http://dlgfirm.com

DelCotto Law Group PLLC provides professional legal guidance and advocacy for business, business owners, and individuals that need creative assistance with their unique financial or litigation obstacles.   Located in Lexington, Somerset, Danville, and Louisville their firm focuses to ensure clients receive individualized action and advice in a close-knit environment.

1. What were some of the obstacles that you were facing in your office prior to hiring Integrity IT.

Being the “Make it Happen” person in the office can be very time consuming. I have a background in IT so I was handling the network, end users, servers, etc. as well as managing the day-to-day operations of a growing law firm. We finally decided that outsourcing a portion of the IT work made sense so I could focus on other aspects of the office.

2. What hesitations, if any, did you have about working with us?

Since I do have a background in IT, I needed to fully vet each company I considered hiring. After several meetings and numerous emails, I decided that Integrity was the best choice. If Phil Miller is willing to respond to my partners’ 1,000 questions while on vacation, I knew he would expect nothing less from his employees. It made an impression.

3. What do you like best about working with us?

The staff’s responsiveness to any and all issues. I’ve had server issues while out of town during non-business hours and the afterhours tech responded very quickly and got the issue resolved.

4. Tell me about a time in which you used us directly? Explain the experience and/or outcomes.

There have been many times that I’ve used Integrity directly but the most recent and traumatic experience was when a freak lightning storm took out several pieces of my equipment. The lightning came through the telephone lines…it really was a freak occurrence. We had our equipment on UPSs and properly protected but the direct hit on our building caused a world of trouble. I called Integrity’s help desk and they began looking into the issue. I called Maximo Bredfeldt and he immediately dropped everything and started calling in reinforcements. They brought loaner switches, routers, etc. to get us back up and running. When you work at a law firm, time is very precious and lawyers aren’t the most patient end users. Getting them to a functioning level in a matter of a few hours was critical. Bob Salmans was another critical onsite genius. He stayed there with me all day and came back the next to get our new equipment installed. That man knows his stuff! I would have been lost without Integrity’s amazing team.

5. Would you recommend our services to others?

I often get asked my opinion on outsourcing needs and recommend Integrity without hesitation.

6. What’s the most important thing that people should know about working with Integrity IT?

They will do anything and everything they can to make sure you’re taking care of! 

Email isn’t worth very much if it frequently causes problems. As much as you and your business associates depend on email to communicate back and forth with another, if your email security is poor or your email service doesn’t work as it should, you’ll end up wasting time and communication breakdowns will surely follow.

Integrity IT knows this, and that is why we provide our customers with an email platform that is enhanced by the latest spam filters, the best archiving and encryption features, and protection by a high-level security email system. All of this combines and translates into amazing email uptime.

That dependability facilitates more effective communication, which helps everyone involved in the business. When employees can communicate well and without snags, they can concentrate better on the primary job at hand, free of the distractions that poor email security can create.

And that leads to a better bottom line for your company because your team’s communication is efficient. This saves time, prevents lags in response time, and creates an overall professional digital communication atmosphere for everyone.

Professional-grade email with top-notch email security is a cost-effective and much appreciated tool that management and ownership can pass along to their staff. Integrity IT makes this a snap by taking care of all the technical work for you. Contact us for more information on our business email services.

security as a service from Integrity IT

IT security is a multifaceted subject. Your business may have computers onsite and offsite. You may have in-house servers, and you may also have cloud-based virtualization. Add in your email configuration, and you can see how quickly IT security gets complicated.

Whatever your business needs may be, it’s certain that you would benefit from enhancing your IT security as a service from Integrity. We have experienced, knowledgeable IT specialists who know how to handle the varied needs of business clients.

Your company is unique, and Integrity understands that this means your security needs will be as unique as your business. We have the flexibility to take your existing protocols and adjust them as efficiently as possible so that the changes to your system are as painless as they can be.

By partnering with Integrity, you receive a virtual Chief Information Security Officer (vCISO) to monitor the various aspects of information security policy, program management, and incident responses. This takes care of IT security needs in ways that would take an entire internal staff to support.

It just makes great business sense to utilize the expertise and protection offered by security as a service from Integrity. Not only will your company save money in the long run, you’ll have fewer glitches because industry-leading professionals are at your disposal, all due to partnering with Integrity IT.

Using software right out of the box is great for most things, and we’ve all benefited from the flexibility and ingenuity that’s been programmed into our favorite applications over the years. Business on the Internet wouldn’t exist as it does without some wonderful contributions in application development by major software companies.

Having said that, however, sometimes in business you need new tools that don’t already exist. In fact, your business would run better if you had a unique database, storage, and response application that was customized to your company’s exact needs. No fluff, no fat.

At Integrity IT, we specialize in making these dreams a reality for our clients. If you can dream it, we can probably do it. And we have already proven ourselves for multiple industries via some very diverse applications already.

This is application development at its finest: seasoned professionals charting an efficient work flow that allows programmers and designers to work their magic. Our customers receive all their most wanted application features integrated seamlessly within a logical structure.

These are application development solutions that are easy to pick up, a cinch to train, and a snap to transfer into the daily workflow of your business. Don’t be limited by what others have already made. Let Integrity IT create your ideal tools, and then you will reap the benefits for years to come!

Some companies invest in hardware but don’t know how to use it properly and don’t have it configured in an optimal way. This is an inefficient system and wastes valuable company money and resources.

Integrity IT creates high-performance IT solutions for its clients, and one way this is achieved is through virtualization. With virtualization, your company can maintain its own cloud system via a single virtualized server infrastructure.

With our expertise, this transition can be easier than you think. With Integrity handling any potential technical glitches, you can rest assured that the switch will be smooth, and you will soon start using the resources you have in a more efficient manner.

The benefits of virtualization are many, and Integrity can help you achieve them. Less server maintenance, fewer vendor warranty payments, and reduced electrical consumption are several incentives, and this all leads to less spending and a better company bottom line.

Rely on your expert industry partners. Integrity IT is your top IT resource, and we’re committed to helping our customers achieve their goals. Contact us today and find out about virtualization and all the other different ways we can help you.

Modern business moves fast, and those who adapt the quickest with the latest technology often take the lead in their industry. Putting plans into action and executing them correctly, however, is a tall order, especially with all the other demands of running a business.

Typically, the most useful solutions integrate into existing systems and offer enhancements without having to build up a completely new technology structure. For team members working on a daily basis within a certain environment, it can be difficult to assess how the change should occur.

That’s where Integrity IT can help. We offer total project management for your IT needs. We have developed intuitive technology blueprints that allow you to take a new project, see it to completion, and then insert it into your current workflow.

This applies to projects both large and small. Essentially, any new technology tool can be developed within our project management framework so that the change brings about the positive results you expect, without the unexpected glitches and hiccups in the process.

Integrity IT covers IT needs from idea to implementation to maintenance. We provide the hardware backbone and develop the software for the users. We are your one-source IT experts based in Lexington, KY and serving companies all over Kentucky and nationally, as well. If you need project management assistance, contact us. We’ll help you every step of the way.

Some of the biggest challenges in business are those involved with areas outside your expertise that are nevertheless necessary to run your business. It can create stress, confusion, and mistakes that take their toll on the bottom line.

For most business owners, IT concerns fall into this category. Even though you may be offering goods and services that have nothing to do with technology, you’re still almost assuredly using computers to communicate, process sales, and market your business. And that’s just for starters.

One way to minimize your struggle is to let Integrity IT set up a private cloud for your entire business. That way, you will always maintain the proper scaling and IT infrastructure for your needs, while utilizing our hosting for your internal servers and desktop machines for your employees.

Partnering with Integrity IT eliminates the headaches of purchasing, maintaining, and otherwise caring for your own servers and workstations. Plus, you have industry experts maintaining all of it for you so that you and your staff are free to pursue your true business goals.

Make the switch to a private cloud with Integrity IT. We make it simple for you, and once you’ve switched, you have unparalleled power at your disposal. Call Integrity IT today, and we’ll help you select the ideal private cloud solution for your needs.

All,

16 years ago tomorrow, Joe and I filed the paperwork to create Small Business Computers Solutions, LLC (SBCS), now known as Integrity IT. In some ways it doesn’t feel like 16 years ago, and in other ways it seems like an eternity. At any rate – Happy Birthday to us! Despite all the challenges we all face on a daily basis, I still remember what it was like to work in a big corporation and I could not be happier or more thankful to be here. You are a great group of people to work with and I continue to appreciate the teamwork and comradery we experience here on a daily basis. You all continue to be what makes this place special and great in so many ways.

Phil

Just about any business has a certain amount of IT needs. For some, it’s more hardware and technical, but others may need ways for employees and customers to communicate better. In either case, choosing a solution that works is an important task.

Ramp up your IT game to the professional level with infrastructure services from Integrity IT. Integrity IT is a full service IT company based in Lexington, KY with over 16 years of experience assisting businesses in the local area and beyond.

Integrity offers robust hardware services, including servers, computers, data centers, and everything a business needs to create an outstanding digital backbone. Obtaining this type of power can unlock real solutions to everyday IT problems.

Pair the hardware with customized software packages, and you really start to enjoy the full benefits of Integrity IT’s infrastructure services. We can show you how to develop systems that work for you. Simple adjustments and software aids for better communication patterns and workflow can make a huge difference to the bottom line.

Essentially, if you have an IT need, Integrity can provide a solution, one that not only fulfills the need but does so at a high level of security and functionality. Call us today so that we can explain more about how we provide top-notch infrastructure as a service.

At Integrity IT, we wear a lot of hats and offer a lot of services to our customers. It helps our customers to have one IT partner that can handle all of their needs and solve problems when they arise so that they don’t waste time on technical issues that are secondary to their core businesses.

Today, even small businesses rely on a variety of IT services. For example, businesses trust Integrity for all of their cloud service needs and take advantage of server virtualization to minimize overhead, business email to maintain professional communication lines, and file sharing to keep data safe and running efficiently.

Speaking of safety, we have comprehensive plans to provide the highest level of security to our clients, as well. We specialize in disaster planning, disaster recovery, and compliance services for multiple industries. Plus, we maintain superior standards of network and server security to keep our customers’ data safe. Need consulting on your own in-house security? We have you covered there, as well.

When it comes to technology, it’s important to rely on a company with experience, knowledge, and a broad infrastructure of technical support. Our years in the business, paired with our expert staff, create a winning combination for anyone with business IT needs.

We can be utilized passively, as a technology management company keeping your business up and running in the background or as an active software and application development team contributing to your business offerings. It’s up to you. Call us and we’ll customize a solution that’s perfect for you and your business.